Between Purchase and Delivery
After you have made your purchase, and before installation your dealer will organise a visit to where the hot tub is to be installed.
On the site survey a dealer will look at access to where the hot tub is to be installed to ensure that delivery and installation runs smoothly and easily. They will make recommendations on how delivery needs to be made as to whether a standard delivery can take place or if any special requirements are required for delivery such as a Hiab or crane.
Should you require special delivery equipment your dealer will be able to recommend a service to you, however it is your responsibility to arrange these and further surveys maybe required before delivery can take place.
Filling & Training
Once connected to the electrical supply, your hot tub will be filled with water, a good dealer will provide a comprehensive training lesson how to use your hot tub, the features and the chemicals required and how to use them to maintain your water.
Once the site survey has taken place the dealer will then be able to organise a date for delivery and installation of your hot tub.