Taking Care Of Our Customers

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What products can we assist with?

We’re here to help with the following Jacuzzi products; Hot Tubs, Baths, Saunas, Steam & Shower units and SwimLife SwimSpas

Please note, we do not offer support on; Toilets, Wash Basins, Tapware, Bath Screens, Fridge Freezers or Washing Machines.

In order for us to speed up your requests, please make sure your product is manufactured by Jacuzzi and you have your Jacuzzi serial number to hand. If your product is manufactured by Jacuzzi the logo will be clearly shown. Please also note that for Jacuzzi Whirlpool Baths and Steam Showers, due to supplier changes, we no longer support products older than 10 years or that we no longer have in our UK range. Our UK range is shown in the bath section of this website.

How To Contact us

Customer Care Opening Times

Monday - Friday: 09:00 - 17:00
Weekends: Closed

We are also closed on bank holidays and between Christmas & New Year

Some of our frequently asked question might help save you some time...

I'm looking for information about my Jacuzzi hot tub...
I'm looking for information about my bath or shower...